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Liz Ryan Contributor

I write about bringing life to work and bringing work to life. full bio →

Opinions expressed by Forbes Contributors are their own.

I was a Fortune 500 HR SVP for ten million years, but I was an opera singer before I ever heard the term HR. The higher I got in the corporate world, the more operatic the action became. I started writing about the workplace for the Chicago Sun-Times in 1997, but it took me ages to find my own voice. Now I write for the Huffington Post, Business Week, LinkedIn, the Harvard Business Review, the Denver Post and Forbes.com and lead the worldwide Human Workplace movement to reinvent work for people. Stop by and join us: http://www.humanworkplace.com

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Leadership 599,003 views

How To Answer The Question 'Tell Me About Yourself!'

Continued from page 4

JIM: How many sales leads would you say we should have had from those sixty thousand Likes?

LYNDA: One percent would be six hundred. How many leads do you typically convert, as a percentage?

JIM: About thirty-five percent.

LYNDA: So that’s about two hundred new customers. How large is the average sale?

JIM About eight hundred dollars.

LYNDA: So what’s the number, then, of sales that are left on the table right now, unrealized?

JIM: You mean eight hundred times two hundred? Geez, that’s a hundred and sixty thousand. I could use those sales this quarter.

LYNDA: We should keep talking, in that case.

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